Privacy Policy

Sure Anchor Microfinance Bank Privacy Policy

Effective Date: 1st March, 2025

1. Introduction

Sure Anchor Microfinance Bank ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Android app.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, date of birth, home/business address, and financial details.
•Transaction Information: Details of deposits, withdrawals, loans, and account activity.
• Device Information: IP address, device model, operating system, app usage data, and geolocation (if permitted).
•Cookies and Tracking Technologies: Used to improve website and app functionality.

3. How We Use Your Information

We use your information to: • Provide and manage banking services.
• Process transactions and loan applications.
• Improve customer support and service experience.
• Enhance security and prevent fraud.
• Comply with regulatory requirements.
• Send notifications, promotional offers, and updates (with your consent).

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with: • Regulatory Authorities: To comply with legal obligations.
• Service Providers: Third-party partners that help us deliver banking services.
• Fraud Prevention Agencies: To detect and prevent fraudulent activities.
• Business Transfers: In case of mergers, acquisitions, or restructuring.

5. Data Security

We implement strict security measures to protect your data, including encryption, firewalls, and access controls. However, no internet transmission is 100% secure, and we encourage users to keep their credentials private.

6. Your Rights and Choices

You have the right to: • Access, correct, or update your personal information.
• Withdraw consent for marketing communications.
• Request the deletion of your account data, subject to regulatory retention policies.
• Restrict or object to certain data processing activities.

7. Cookies and Tracking Technologies

Our website and app may use cookies to enhance your experience. You can disable cookies in your browser settings, but some features may not function properly.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website and app, and significant updates will be communicated to users.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at: No 50 Chief S.N. Okeke Road by Cathedral Church, Amichi. Nnewi South LGA, Anambra State.
📞 +2348111186004
📧 support@sureanchormfb.com
🌐 www.sureanchormfb.com
By using our services, you agree to the terms of this Privacy Policy.